Telecom Giant Enhances Global Efficiency and Support with AgreeYa's Innovative TechOps Solution
Our customer is a leading American telecommunications giant. It faced a critical challenge in providing prompt 24×7 tech support for its expansive teams spread across diverse geographies. Time zone mismatches in support was not only hindering operational efficiency but also leading to prolonged downtimes, impacting the overall business operati...Read more
Revolutionizing Sales and Customer Experience through Pega Decisioning Application for a Telecom Conglomerate
Based in New York City, our esteemed customer is a telecom giant with a colossal user base of over 143 million subscribers. Facing challenges with manual processes and delayed responses within critical business applications, the telecom giant aimed to enhance decision-making, increase sales, and deliver superior customer experiences. AgreeYa helped...Read more
Transforming Network Operations for a Telecom Giant with App Development
Established in 2000, our customer is a prominent telecommunications giant headquartered in Manhattan, New York City. Renowned for its extensive range of services including wireless Internet and phone services, the organization boasts a substantial user base spanning across North America. However, the surge in 5G users posed challenges in monitoring...Read more
Delivering a Robust Decisioning System to Enable Revenue Growth through Personalized Offers
Based in New York City, our customer is a leading telecommunications conglomerate involved in providing telecom products and services. The telecom giants were leveraging a legacy Opportunity to Billing (O2B) system to store and analyze customer information. However, the existing system lacked various essential capabilities to understand consumersâ€...Read more
Enabling Seamless and Secure Onboarding of OEM Devices with Test Automation Solution
Our customer is an internationally recognized telecommunications powerhouse, providing robust voice, data, and video services. The organization offers a range of OEM devices, including smartphones, smartwatches, tablets, and more, along with reliable Internet and mobile services to millions of customers. Every OEM device integrated into the company...Read more
50% Faster Resource On-boarding for a Leading Telecommunication Organization
Our customer is a leading telecommunication company providing expertise and global reach to accelerate the industry’s journey across the vertical to the cloud. They were looking to partner with a full-service talent management firm to source & hiring the best talent to streamline their overall hiring strategy. AgreeYa delivered the best resou...Read more
QuickApps Transforms Data Management for A Leading Telecom Giant in the Middle East
Headquartered in Riyadh, our customer is the fastest growing telecommunications company in the Middle East and North Africa, offering fixed line, mobile telephony, and Internet services to its customers. The organization had implemented SharePoint 2016 to manage, aggregate, and analyze large volumes of subscriber data. However, the incomprehensible...Read more
HuLoop's BeatBlip enables an American Telecommunications Giant to Simplify OEM Device Onboarding
Headquartered in Basking Ridge, New Jersey, our customer is an American multinational telecommunications conglomerate that offers wireless communication services to customers in the United States.Since its inception, the customer has operated with a manual testing process for onboarding the OEM devices on its network. However, the volume of the tes...Read more
AgreeYa Solutions Helped a Telecom Giant Resolve Its Candidate Backout and Other Recruitment Challenges
Our client is an industry and global leader in Telecom Solutions headquartered in Chesterfield, Missouri, with worldwide support and development centers. Amid the pandemic, our client was not able to fulfill is primary objective of hiring talented candidates with the right technical skillset. They were looking for a staffing partner to sort out the...Read more
AgreeYa Helped A Telecom Giant Save Staffing Cost with Budget Maximization
Our client is a leading and early adopter of all innovative technologies and telecom networking technologies therefore they always have a demand for resources with vanilla skills as well as niche skillsets. They follow very challenging metrics in their hiring procedures and have multiple stakeholders based across different geographies. Download the...Read more