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Our customer, a prominent debt collection law firm, faced mounting challenges in managing growing volumes of debt recovery cases under increasingly complex federal compliance regulations. Manual processes, limited consumer engagement, and a lack of real-time visibility led to operational inefficiencies and delayed payments. The firm needed a secure...Read more
Are businesses without a data strategy destined to fall behind? In a data-determined world, this question isn’t merely rhetorical; it’s a reality many organizations are facing. In an era where data is a prime asset, establishing a robust data strategy in 2025 can set an organization apart from competitors and drive its success. Organizations n...Read more
The Americans with Disabilities Act (ADA), enacted in 1990, has been a cornerstone in promoting inclusivity. While initially focused on physical spaces, the ADA has evolved to address the digital landscape, emphasizing the importance of mobile and web accessibility. Websites and mobile applications serve as the primary gateways to information, serv...Read more
Date: July 23-25, 2025Venue: Louisville, Kentucky Join us at the upcoming ACA International Convention 2025, from July 23-25 at the Kentucky International Convention Center (KICC), Louisville, Kentucky. The ACA International Convention 2025 is ACA’s flagship event that brings together third-party collection agencies, legal firms, asset-buying ent...Read more
Simplify and accelerate document-heavy workflows in the Accounts Receivable Management (ARM) industry with AgreeYa’s Intelligent Document Processing (IDP) solution. Designed for collection agencies and litigation firms, our AI-powered and RPA-enabled offering helps automate email parsing, document classification, metadata extraction, compliance c...Read more
The software development process is being reimagined through the lens of generative intelligence. From automated code generation to advanced bug detection and testing, AI is accelerating the Software Development Life Cycle (SDLC) in unprecedented ways. However, with great innovation comes great responsibility. As organizations embrace Generative AI...Read more
Organizations evolve sometimes gradually, sometimes in response to shifting priorities, technologies, or customer expectations. As they grow, the systems that once supported day-to-day operations are often tested against new demands. IT Service Management (ITSM) platforms play a critical role in enabling operational efficiency, service delivery, an...Read more
In today’s digital-first world, the landscape for cybersecurity is continuously evolving, driven by technological advancements and the escalating complexity of cyber threats. For Chief Information Security Officers (CISOs) and security teams, navigating this environment demands more than just traditional security protocols. As organizations adopt...Read more
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