Streamlining product documentation for a global telecom leader with GitLab and GitBook

A global telecom enterprise struggled with fragmented, inconsistent product documentation spread across multiple platforms. AgreeYa partnered with the organization to consolidate and modernize documentation using GitLab Wiki and GitBook, creating a single source of truth for both technical and non-technical users. The engagement introduced structured workflows, SME validation, and role-based access controls to improve accuracy and maintainability. As a result, teams reduced time spent searching for information, accelerated onboarding, and improved collaboration across stakeholders. The new documentation framework positioned the organization for scalable growth and future automation. Download the Case Study to learn more.