Based in New York City, our esteemed customer is a telecom giant with a colossal user base of over 143 million subscribers. Facing challenges with manual processes and delayed responses within critical business applications, the telecom giant aimed to enhance decision-making, increase sales, and deliver superior customer experiences.
AgreeYa helped the telecom giant build a Customer Decision Hub (CDH) leveraging Pega. We helped modernize and optimize processes, paving the way for transformative results. Download the Case Study to read more.