Optimizing debt collection for a leading law firm with CogentConnect

Our customer, a prominent debt collection law firm, faced mounting challenges in managing growing volumes of debt recovery cases under increasingly complex federal compliance regulations. Manual processes, limited consumer engagement, and a lack of real-time visibility led to operational inefficiencies and delayed payments. The firm needed a secure, automated, and consumer-friendly solution to modernize its collections approach. AgreeYa partnered with the law firm to implement CogentConnect, a self-service consumer payment portal from the Cogent suite. Download the case study to discover how AgreeYa empowered a leading legal firm to streamline collections, reduce manual efforts, improve consumer engagement, and achieve greater regulatory compliance through digital automation.