One of the largest and busiest fire departments in the United States relied on a custom-built Leave Management Portal (LMP) to manage its employees’ needs. However, the outdated system lacked modern features, severely impacting leave management operations. It was confined to the department’s network, limited in processing various leave types, and managers struggled with a cumbersome manual approval process. Additionally, the IT team was burdened with significant maintenance and support responsibilities.
AgreeYa stepped in to develop a modern Leave Management System hosted on SharePoint Online, featuring a Power Apps front-end and Power Automate-based workflow engine. The new system is intuitive, responsive, and significantly enhances user experience. Users, managers and executives reported improved navigation and greater efficiency in processing leave requests. The revamped LMP has streamlined the entire leave process, improved maintainability, and delivered clearer, more frequent updates to end users. Download the Case Study to discover the full story.