A global automotive leader sought to elevate its connected car experience but faced recurring mobile app failures that disrupted recharges, delayed subscriptions, and eroded customer trust. AgreeYa stepped in as a strategic partner, delivering deep root-cause analysis, Level 2 support, and future-ready enhancements to stabilize the platform. The team resolved critical synchronization issues, improved reliability, and set the foundation for scalability. As a result, the organization recorded a significant drop in support tickets, fewer app crashes, and higher customer satisfaction. The engagement restored confidence in the brand’s digital ecosystem and strengthened long-term owner engagement. Download Case Study to learn more.
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